LightsOut Support
Having an issue or question about LightsOut? I’m happy to help.
Common questions
Why does my flashlight turn off when I lock my phone?
iOS restricts flashlight access for third-party apps when the screen locks. LightsOut keeps your screen on during the timer to prevent this. If you manually lock your phone, the flashlight will turn off — this is an iOS limitation, not a bug.
Why does the timer pause when I swipe away the app?
LightsOut pauses your timer when the app is closed to save battery. When you reopen the app you’ll see a resume prompt with your remaining time ready to go.
Does LightsOut access my camera or photos?
No. LightsOut only uses the camera framework to control your flashlight. It never accesses your camera, photos, or any personal data.
Does LightsOut show ads?
Never. LightsOut is a one-time purchase with no ads, no subscriptions, and no in-app purchases.
How do I add LightsOut to Control Center?
Open Settings → Control Center, scroll down to find LightsOut, and tap the green + button to add it. Requires iOS 18+.
How do I add the lock screen widget?
Long-press your lock screen, tap Customize, tap the widget area below the time, scroll to LightsOut and select a widget size. Tap Done to save. Requires iOS 17+.
How do I add the home screen widget?
Long-press your home screen, tap the + button in the top-left, search for LightsOut, select the small widget, and tap Add Widget. Requires iOS 17+.
How do I use LightsOut with Siri?
Say “Hey Siri, start LightsOut timer” or “Start LightsOut timer for 15 minutes.” Make sure LightsOut is installed and you’ve opened it at least once.
Still need help?
Send me a message and I’ll typically respond within 24–48 hours.